Privacy policy
Who we are
Birmingham Webs is part of Nexar Web Services. Nexar Web Services is responsible for the personal information collected through this website.
For privacy questions or requests, use our enquiry form or call 07872326085. This policy covers Birmingham Webs at birminghamwebs.co.uk.
Information we collect
When you send a website enquiry, we collect the name, email address, telephone number if supplied, town or postcode, selected service and message you enter. Please avoid including sensitive personal information or information about someone else unless it is necessary and you are entitled to share it.
The website also processes technical information needed to operate and protect the service, such as your IP address, browser and request information. The enquiry handler uses a short-lived security session, submission tickets and rate-limit records to check requests and prevent repeated or abusive submissions. Rate-limit identifiers are derived from your IP address using a server secret.
If you choose to allow Google Analytics, Google processes information about website visits, pages viewed, interactions, device and browser characteristics, and identifiers used to measure usage. The enquiry form does not deliberately send its field contents to Analytics.
Contacting us by telephone or WhatsApp supplies information through that channel. WhatsApp and your communications providers also handle information under their own terms and privacy policies.
How and why we use information
We use enquiry information to understand your request, respond, prepare quotes and take steps towards providing services you ask about. This processing is necessary to take steps at your request before a contract and, where applicable, to perform an agreed contract.
We also have a legitimate interest in keeping the website secure, preventing spam and abuse, managing correspondence and maintaining appropriate business records. Where a legal obligation requires us to process information, we rely on that obligation.
Optional Google Analytics operates only after you choose to accept it. You can change that choice through the cookie controls below. Rejecting optional Analytics does not prevent you from browsing or using the enquiry form.
Submitting an enquiry does not subscribe you to a marketing mailing list. This build does not include Google Ads tracking, online payments or customer registration.
Your information rights
Depending on the circumstances, UK data-protection law gives you rights to access your personal information, correct inaccurate information, request deletion, restrict processing, object to processing based on legitimate interests and receive certain information in a portable format. These rights are subject to the conditions and exceptions in law.
You can withdraw optional Analytics consent using the controls below. Withdrawal does not affect processing that was lawful before the withdrawal. For other requests, use our enquiry form. We may need to verify your identity before acting on a request.
You can also raise a concern with the Information Commissioner’s Office, the UK data-protection regulator.
Changes to this policy
We may update this page when the website’s services or handling of information changes. The date above identifies this version. Material changes to optional-cookie purposes may require a new choice.